HomeLock™ Frequently Asked Questions

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DOMIDOCS™  FAQ

HomeLock

What is Home Lock™?

HomeLock™ is a full spectrum property fraud protection service that monitors and protects your home’s title and records to detect and prevent fraud, such as title theft, equity theft, unauthorized liens, rental/sale theft, unknown missed payments, data errors on a county, state and federal level and much more.

Property fraud, like title theft, can result in the loss of your home or other financial damages. HomeLock™ helps safeguard your property from such risks.

HomeLock™ specifically protects against property fraud, such as: title theft, equity theft, unauthorized liens, rental/sale theft, unknown missed payments, data errors on a county, state and federal level by informing you 24/7/365.

Yes, HomeLock™ services are available throughout the United States.

HomeLock™ is property specific. It monitors your property title and related records, while credit monitoring services typically track personal credit-related activities such as new accounts or changes in credit score.

Yes, HomeLock™ monitors all types of residential properties, including single-family homes, condominiums, townhouses, vacant land and commercial properties. We track based on address and parcel number

HomeLock™ uses a proprietary algorithm that scans over 200 data points including public records and private databases to identify suspicious activity.

You will receive an immediate alert of any suspicious activity detected on your property on a county, state and federal level.

Yes, you can add multiple properties to your HomeLock™ account for property fraud protection. Each property requires a separate license but can be managed by a single account. We offer discounts on multi–property accounts. Call one of our specialists today for more information 1-888-295-1499.

DomiDocs® Premium Plan includes HomeLock™ plus: TrueValueIndex® (quarterly updates on your home valuation), propRtax® (property tax analysis), Concierge (you are assigned an Account Manager who will call/text and email in case of an alert), and other advanced home management tools. Please find more info about our DomiDocs® Premium by visiting https://domidocs.com/premium1/

Plan Details

What plans does HomeLock™ offer?

HomeLock™ offers month to month, 1-year, 3-year, 5-year, 7-year and 15-year plans. Please click here for more info: https://domidocs.com/home-lock-pricing/

The Premium Plan includes our state-of-the-art Homeowner Enablement Platform®, HomeLock™, TrueValueIndex® Quarterly Updates, propRtax® which provides an in-depth property tax analysis, Concierge, and other advanced home management tools. Please find more info about our DomiDocs® Premium by visiting https://domidocs.com/premium1/

propRtax™ helps analyze your property taxes to identify potential savings and provides a year-end report comparing local property tax assessments. If a tax appeal is warranted, we guide you through the next steps.

Concierge Services offer a dedicated Account Manager who provides personalized alerts via call, text, and email, ensuring you never miss any important notifications.

Yes, you can upgrade your plan at any time through your online account or by contacting customer support at 1-888-295-1499

If you are not fully satisfied, we have a 7-day money back guarantee. You can also downgrade and remain on the FREE home management platform.

The DomiDocs® Premium Plan is available starting at $249 for a 1-year service license. Find more information by visiting: https://domidocs.com/premium1/

Monitoring and Alerts

What plans does HomeLock™ offer?

HomeLock™ offers month to month, 1-year, 3-year, 5-year, 7-year and 15-year plans. Please click here for more info: https://domidocs.com/home-lock-pricing/

The Premium Plan includes our state-of-the-art Homeowner Enablement Platform®, HomeLock™, TrueValueIndex® Quarterly Updates, propRtax® which provides an in-depth property tax analysis, Concierge, and other advanced home management tools. Please find more info about our DomiDocs® Premium by visiting https://domidocs.com/premium1/

propRtax™ helps analyze your property taxes to identify potential savings and provides a year-end report comparing local property tax assessments. If a tax appeal is warranted, we guide you through the next steps.

Concierge Services offer a dedicated Account Manager who provides personalized alerts via call, text, and email, ensuring you never miss any important notifications.

Yes, you can upgrade your plan at any time through your online account or by contacting customer support at 1-888-295-1499

If you are not fully satisfied, we have a 7-day money back guarantee. You can also downgrade and remain on the FREE home management platform.

The DomiDocs® Premium Plan is available starting at $249 for a 1-year service license. Find more information by visiting: https://domidocs.com/premium1/

Service Benefits

Data and Privacy

Enrollment and Billing

Customer Support

Common Issues and Troubleshooting

New Additions and Features

Concierge and Additional Services

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